Privacy Policy

Last Updated: 15/07/2026

At SRS Collections ("we", "our", "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you visit our website, https://croma.live/srs_collections/ ("Website").

1. Information We Collect

We may collect the following types of information when you interact with our Website:

• Personal Information: Information you provide voluntarily such as your name, email address, phone number, shipping address, billing details, or any information submitted through contact, registration, or checkout forms.
• Technical Information: Data automatically collected such as your IP address, browser type, device information, operating system, and pages you visit on our Website.
• Order Information: Details related to products you purchase, order history, payment status, and delivery preferences.
• Cookies: We may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website performance.

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders, payments, and deliveries.
• Respond to your inquiries and provide customer support.
• Improve our Website’s performance, services, and user experience.
• Send updates, promotional offers, product launches, and newsletters (if you have opted in).
• Maintain the security of our Website and prevent fraud or unauthorized activity.

3. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no online transmission or storage system is completely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell or rent your personal information. We may share information only in the following situations:

• With trusted service providers, payment gateways, delivery partners, and business partners who assist us in operating the Website and fulfilling orders.
• When required by law, regulation, legal process, or government authority.
• To protect our rights, customers, property, security, or to investigate fraud or misuse of the Website.

5. Cookies

Cookies are small text files stored on your device to improve your browsing experience, remember preferences, and help us understand how visitors use our Website. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain Website functions.

6. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights

You may have the right to request access to, correction of, or deletion of your personal information, subject to applicable law. You may also request that we stop sending promotional communications at any time by contacting us.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing transactions, complying with legal obligations, resolving disputes, and enforcing our agreements.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal obligations, or operational requirements. The revised version will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 info@srscollections.com
📍 Dubai, United Arab Emirates
☎️ 9090909090/strong>